Maine Central Institute “MCI” recently replaced 14 moderate to high volume laser printers with Kyocera 4200 and 4300DN laser printers covered under a completely comprehensive managed print services agreement. The placements were secured by the sales team from our Bangor Computer Copy Inc. Bangor Computer Copy and Augusta Computer Copy Inc. are the Bangor and Augusta sales and service offices of PCCI. The machines are monitored by PCCI’s Safe Haven monitoring system that utilizes FM Audit software hosted and monitored state-wide from offices in Portland, Maine. MCI, located in Pittsfield, will be serviced by technicians from the Bangor Computer Copy and Augusta Computer Copy offices of PCCI.
According to Jason Burns, Vice President of Technical Services for PCCI, there were several keys to securing this installation:
- The Kyocera units operate with service and supplies included in this managed print services agreement for less than $.01 per impression. Virtually no competitive units running on OEM supplies can match this cost per print. At a volume of over 100,000 impressions a month the cost per print is critical.
- Bangor Computer Copy representatives were able to provide Print Manager Software that allows MCI’s IT Network Administrator to track and establish limits on prints from Windows, Mac OS PC’s as well as iPad users. Cost per print can also be set allowing tracking the total cost either by the user or the department making the prints. Print Manager Software also provides the Network Administrator with comprehensive reports and useful real time information on the status of the equipment.
- PCCI’s locally monitored Safe Haven print device monitoring system sends the client replacement toner cartridges when the cartridge in the machine reaches a 35% remaining capacity. This assures that the user will have toner on hand when needed without the task of physically monitoring inventories and/or investing in a large volume of on hand supply items.
PCCI salutes Jennifer Watson MCI’s Director of IT Services for her forward looking attitude towards print management, said Jason Burns. Jennifer received her IT education from Thomas College’s Information Technology Program. Thomas College itself is a PCCI client, and Jason went on to say that we see graduates of that program at a number of central Maine businesses including Johnny’s Selected Seeds and Skowhegan Savings Bank. It is good to see a Maine college graduating students to fill a definite need in the business community.