Q. |
What is the PCCI Cost Per Print Support Program? |
A. |
This is the same agreement under which PCCI maintains ,000s of copiers in many of Maine’s top organizations. You will pay a negotiated rate per page printed and for that PCCI will provide service – parts and labor – and all operating supplies to maintain your HP, Lexmark, Kyocera or Savin/Ricoh laser printers |
Q. |
How long is the term of the agreement, and what is the price? |
A. |
PCCI will provide service and supply support during the annual term of the Cost Per Copy agreement. |
Q. |
Do I have to save my cartridges for return to PCCI, and is this part of the pricing agreement? |
A. |
No to both.~ Your pricing will not be affected whether you return the cartridge or not. Your cartridges can be returned to PCCI for recycling or disposal if you wish. |
Q. |
Do I have to purchase a minimum quantity of prints per month during the term of the Cost Per Copy agreement? |
A. |
Generally yes, though the exact amount is flexible and designed to fit your needs. We can waive minimums for large volume accounts. |
Q. |
What about parts? |
A. |
All parts and supplies except paper and staples are covered. |
Q. |
If our printer cannot be quickly repaired can we get a loaner? |
A. |
Yes, and at no charge other than a cost per copy to cover supplies. If we cannot fix your printer we will replace it – guaranteed. |
Q. |
Okay! ~How do I get more information on this great program? |
A. |
Call or email Brad Burns President of PCCI. I will assign the proper representative to your account.
~ (797-7224). |
